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If you’re a residential customer you can find answers to our most frequently asked questions here. For commercial customers, please visit the business FAQs here. For all other enquiries please use the form below.

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When you have a question not covered in the FAQs, please complete our contact form below. We’ll get back to you as soon as possible.

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If you are a Buy Low Gas customer, please include your Buy Low Gas agreement number and/or your FortisBC account number so we can locate you in our system.

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